By using Red Hat® Ansible® Automation Platform to automate actions on IT service management (ITSM) requests and provide a single source of truth about changes made to IT assets, you gain the agility of modern service processes, in addition to speed, accuracy, auditability, and governance. Here are five ways that the Red Hat Ansible Certified Content Collection for ServiceNow can help: 

1. Increase Value from service processes
2. Boost service request speed and efficiency
3. Employ closed-loop automation to ensure a single source of truth
4. Modernize with auditability, governance, and controls